State Farm® Insurance Agent Max James

"Brittany She is wonderful customer service . I been this office many years. She amazing Hospitality. She is happy. Small face I wish I am writing good English I e will write more than this."

"Today I had the pleasure of working with Ms Nakia Johnson . She was a true professional, she was able to take care of my insurance needs and walk my through everything I needed. I wish more people would take pride in their profession the way she did."

"My experience with State Farm has been great. I wanna say thanks, to Fatima for being kind and helpful while enrolling me into State Farm."

"I have been with State Farm for the last six years, and when I say Nakia Johnson is amazing, I mean it. She's always just one phone call away, ready to help with any issue or question. Because of her outstanding service and dedication, I will forever love State Farm. If you're considering joining, I highly recommend Nakia at the 7th Street, Northwest Washington, D.C. location. You won't be disappointed!"

"I have been a client of Max James for over 15 years. He and his team's personal touch in providing services always makes me feel like they know me and my family's specific needs and tailor policies with that in mind."

"Very good team and helpful will recommend them"

"Every agent Ive spoken to here is kind and helpful. They will gladly answer all your questions, explain prices and policies, and make sure you are properly covered."

"I am 58 years old and I have been with State Farm since I was 16. I have worked with many State Farm agenices over this time and Max James' team is among the best that I have worked with. Fatima's assistance in making sure that my coverage is the best for me and making the process as painless as possible in changing vehicles has been golden. I also recently priced out my insurance needs with other companies and the rates at State Farm are competitive."

"I recently worked with Blessings, and I couldn't be happier. She was professional, knowledgeable, and attentive throughout the process. Blessings took the time to explain all my options clearly and made sure I got the best coverage for my needs. Quick to respond and genuinely committed to helping, Blessings made everything easy and stress-free. Highly recommend!"

"I called my State Farm Agent and had the pleasure of speaking with Yarisa and she took very good care of me from the beginning of the call to the end. I needed roadside assistance/a tow and she walked me through step by step. The text, calls while waiting for the tow truck making sure I was okay was awesome!!! I appreciated Yarisa being concerned about my needs. Thank you Yarisa(Max James Agent office👍🏽"

"Ms. Blessing is a joy. Professional , knowledgeable took her time to walk me through and explain my policy and the changes. Keep doing the work."

"Amazing team"

"Very Very good costumer service. They treat you like family. Everyone is nice but ask for Fatima. *trust..."

"The Max James agency provided me with both home and property insurance and an umbrella policy for ten years. The service provided to me by Mr. James and several of his staff was consistently outstanding. Always impeccably professional, prompt and reliable. I can enthusiastically recommend the agency for any homeowner in Washington, DC."

"Excelente"

"I've been for long time which is since 2008's. But lately when I visit 7 street Northwest? They don't treat you as a customer. I feel shame."

"Does not follow through with what they say they are going to do on the phone, then will claim you asked for something you didn’t. Their mistakes have cost me money. I’m a multi-generation State Farm customer. My family has been using State Farm services for decades for house, car, renters, etc. Sticking with their insurance for another 6 months and then shopping around for better options. If your team can’t trust what the customer’s request was on the phone and then claimed you asked for the opposite option later I can’t help you. Very disappointed."

"We've been customers of State Farm Insurance for about 46 years now. Since our latest agent's recent death, we were assigned by the company to Max James. Mr. James asked that we meet with him to review our policies in depth, and to determine if our current needs were being sufficiently insured. We were most-impressed with Mr. James' comprehensive and thorough review of each of our policies. Where relevant, we were informed of additional risk exposure and the subsequent coverage that was available to protect us. The session was an invaluable tool, and Mr. James industry experience exceptional."

"Fatima is very understanding and patient with customer service. I appreciate her for helping me get my stuff done."

"Fatima was very informative and helpful and you should hire 100 more like her"

"They have great service! The staff is all very friendly and have helped me with any issues I may have!"

"It has been a great experience working with Mrs. Fatima; she has been doing a phenomenal job taking care of my policy all these months. I appreciate it a lot"

"My experience was wonderful. Blessings helped me through the whole process and was very detailed in explaining the package. Also her customer service was outstanding. I'm very thankful for her and her assistance. Thank you so much!"

"From the start, the entire Max James team has been incredible. Strongly recommend partnering with the office for all needs."

"I recently 6 and a half months ago finally got insurance and marone has been very helpful and patient with this transition she’s a great worker!"